Top EPOS Trends for UK Businesses in 2025: What’s Changing? 📈
Let’s all face it… EPOS systems are evolving fast, and for businesses keeping up with the latest EPOS trends can seem overwhelming, and easy to get behind.
From AI-powered analytics to seamless loyalty schemes and cloud-based flexibility, EPOS systems are becoming more intelligent, connected, and mobile by the day, and embracing new POS technology can help you streamline operations, personalise service, and boost profits.
Join us as we explore the top EPOS trends shaping UK businesses in 2025.
1. AI-Powered EPOS Systems
Artificial Intelligence is now a game-changer in EPOS technology and we have seen smart EPOS platforms use machine learning to analyse customer behaviour, predict stock needs, and suggest upsell opportunities at checkout – cool right?
Benefits:
- Smarter sales forecasting
- Automated product recommendations
- Fraud detection and security monitoring
UK Providers Leading the Way:
- Lightspeed: AI-assisted reporting & inventory predictions
- Vend by Lightspeed: Smart analytics & personalised customer insights
2. Loyalty Integration Becomes Standard
Loyalty isn’t just about punch cards or occasional discounts anymore! EPOS systems now integrate with full loyalty platforms, allowing you to collect points, issue digital rewards, and track repeat visits automatically.
Benefits:
- Better customer retention
- Increased basket size
- Personalised offers based on purchase history
Top Systems Offering Loyalty Integration:
- Square: Built-in loyalty and email marketing tools
- Goodtill by SumUp: Integrated loyalty app for hospitality
- Epos Now: Add-on loyalty modules for retail & food businesses
3. Cloud-Based Updates and Remote Access
Cloud technology continues to transform how UK businesses manage their EPOS systems. Updates are automatic, data is accessible from anywhere, and downtime is reduced to near-zero.
Benefits:
- Access reports and dashboards remotely
- Automatic software updates
- Real-time syncing across multiple devices and locations
Popular Cloud-Based EPOS Providers in the UK:
- Square
- Zettle by PayPal
- EPOS Now
- Lightspeed
4. Mobile-First and Tablet POS Setups
As you start to opt for flexible, minimalist setups, mobile-first EPOS systems are on the rise – from iPad-based tills to handheld ordering systems for restaurants, these tools give staff more mobility and speed.
Benefits:
- Faster checkout and order-taking
- Reduced hardware costs
- Great for pop-ups and stalls
Top Mobile-First POS Options:
- SumUp POS
- Square POS App
- Goodtill by SumUp
5. Omnichannel Integration for Retail & Hospitality
Customers in 2025 expect to shop and interact seamlessly across online and in-person channels and EPOS systems now offer true omnichannel capabilities, integrating ecommerce, click-and-collect, delivery platforms, and more.
Benefits:
- Consistent stock levels across all sales channels
- Unified customer profiles and order history
- More sales opportunities
Omnichannel Leaders:
- Shopify POS
- Lightspeed Retail
- Vend by Lightspeed
6. Sustainability and Paperless Receipts
With growing awareness around sustainability, many EPOS systems now offer digital receipts via email or SMS and businesses can reduce paper waste while capturing valuable customer data.
Benefits:
- Lower environmental impact
- Easier returns and tracking for customers
- Builds a customer database for marketing
UK Providers Supporting Digital Receipts:
7. EPOS Security & Compliance Improvements
As EPOS systems collect more customer and sales data, providers are investing heavily in GDPR compliance, PCI DSS standards, and secure cloud infrastructure.
Benefits:
- Peace of mind for business owners
- Trust and protection for customers
- Compliance with evolving regulations
Security-Focused Providers:
- Dojo (via EPOS integrations)
- Lightspeed
- Vend
EPOS Trends 2025: Provider Comparison Table
Trend | Leading Providers | Notable Features |
AI-Powered Insights | Lightspeed, Vend | Predictive analytics, smart inventory, personalised offers |
Loyalty Integration | Square, Goodtill, Epos Now | Points-based systems, CRM sync, rewards |
Cloud-Based Access | Square, Zettle, Lightspeed | Remote dashboard, multi-site sync, real-time reporting |
Mobile-First Functionality | SumUp, Square, Goodtill | Tablet tills, handheld order pads, quick setup |
Omnichannel Selling | Shopify POS, Vend, Lightspeed | Unified ecommerce + in-store inventory |
Paperless & Sustainable POS | Zettle, Square, Epos Now | Digital receipts, SMS/email tracking |
Secure and Compliant Systems | Dojo, Lightspeed, Vend | GDPR/PCI compliance, cloud encryption |
Our Final Thoughts
We think that the EPOS landscape is changing rapidly and today it’s all about smart tech, seamless integrations, and customer-first features. We think that keeping up with these trends ensures you’re future-ready.
From AI-driven decisions to fully mobile systems and omnichannel sales tools, the best EPOS solutions now act as full business management platforms.
Need Help Choosing a Trend-Ready EPOS System? Try our free EPOS comparison tool to find providers that align with the latest industry trends and your business goals.
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